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Customer Notice

Date: Wednesday 15th January, 2020

Banking transactions rely on technology. Sometimes we have to make systems unavailable to improve them.

With that background BSP advises that we will be performing a significant system upgrade on;

  • Friday 17th to Saturday 18th January, 2020.
  • 7:00pm to 8:00am
During this planned outage the following service will be unavailable:


  • All Foreign card transactions performed on BSP ATMs and EFTPoS devices in Vanuatu
  • All BSP Scheme card transactions domiciled in Vanuatu performed on any overseas devices
  • All BSP Local debit card transactions performed on any device in Vanuatu, including ANZ and Bred ATM/EFTPoS
  • All IPG transactions

This planned system upgrade ensures that BSP continues to deliver efficient services to our customers.

We apologies for any inconveniences while we strive to improve our systems.

Contact BSP Merchant Support Team on 5580006 (Chrissie) and 5580011 (Jacobsen)

Email: VanuatuMerchantSupport@bsp.com.pg.

For ATM queries contact Sailas on 7742084/5580009

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